NOTE: You must sign up with Ricochet Pay as your credit card processor before you can accept integrated credit card payments. Ricochet does not manufacture, sell or ship any hardware. Once signed up and approved, a team member will help facilitate sending you card swipe terminals and EMV chip readers, dependent on your agreement.
FOR CANADA:
Please call us at 208-209-6697 and ask for a Ricochet Pay expert who will walk you through next steps.
FOR USA:
Inside Ricochet,
Click Preferences
Click Admin
Click Ricochet Pay & ACH tab
Under the Ricochet Pay section,
Click the link within 'Need processing? Click Here to sign up.'
Complete the 'Get Started with Fortis' form within the pop-up window
A PIN code will be sent to the email address
Continue through the Application Form Sections:
What Happens After You Apply?
After submitting your merchant application, you'll see a pop-up message confirming that your application is under review. Keep an eye on your email and check inside Ricochet > Admin > Preferences > Ricochet Pay section for updates.
Within 1-2 business days, you'll receive a pre-approval decision. If pre-approved, a team member will contact you to coordinate your device order and discuss the next steps.
Once pre-approved, Ricochet Pay will be activated in your account, allowing you to start processing sales manually through the POS. Additionally, your Fortis Dashboard credentials will be emailed to you.
How To Run A Manual Credit Card Transaction:
In Ricochet,
Click POS
Ring up items as you normally would
Click Credit/Debit
A pop up will appear that reads "Record Credit/Debit Payment"
Click Manual
Manually input card details:
Card Number
Expiration Date
Security Code (CVV)
Name on Card
Click Pay Now
Verify payment shows complete on the Ricochet POS window
Add customer (optional)
Click FINISH to finalize sale
Print, send or bypass Receipt
*Ricochet Pay Powered by Fortis