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Credit Card Processing With Ricochet Pay (USA & CANADA)
Credit Card Processing With Ricochet Pay (USA & CANADA)

How to sign up for Ricochet Pay Powered by Fortis.

Shandara Hart avatar
Written by Shandara Hart
Updated over a week ago

NOTE: You must sign up with Ricochet Pay as your credit card processor before you can accept integrated credit card payments. Ricochet does not manufacture, sell or ship any hardware. Once signed up and approved, a team member will help facilitate sending you card swipe terminals and EMV chip readers, dependent on your agreement.


FOR CANADA:

Please call us at 208-209-6697 and ask for a Ricochet Pay expert who will walk you through next steps.

FOR USA:

Inside Ricochet,

  1. Click Preferences

  2. Click Admin

  3. Click Ricochet Pay & ACH tab

    Under the Ricochet Pay section,

  4. Click the link within 'Need processing? Click Here to sign up.'

  5. Complete the 'Get Started with Fortis' form within the pop-up window

    1. First Name

    2. Last Name

    3. Email

    4. Confirm Email

    5. Business Name

    6. Business Phone

    7. Check the box to agree to the terms of the Merchant Agreement and E-Sign

      Consent

    8. Click Start

  6. A PIN code will be sent to the email address

    1. Check your email

      • NOTE: The email will come from Fortis, Subject: PIN Code Verification

    2. Copy the PIN

    3. Return to the pop-up in Ricochet

    4. Input the PIN

    5. Click Verify

  7. Continue through the Application Form Sections:

    • Section 1: Tell us about your business

    • Section 2: Tell us about yourself and other principals

    • Section 3: Read and agree to the terms and conditions


What Happens After You Apply?

After submitting your merchant application, you'll see a pop-up message confirming that your application is under review. Keep an eye on your email and check inside Ricochet > Admin > Preferences > Ricochet Pay section for updates.

Within 1-2 business days, you'll receive a pre-approval decision. If pre-approved, a team member will contact you to coordinate your device order and discuss the next steps.

Once pre-approved, Ricochet Pay will be activated in your account, allowing you to start processing sales manually through the POS. Additionally, your Fortis Dashboard credentials will be emailed to you.


How To Run A Manual Credit Card Transaction:

In Ricochet,

  1. Click POS

  2. Ring up items as you normally would

  3. Click Credit/Debit

  4. A pop up will appear that reads "Record Credit/Debit Payment"

  5. Click Manual

  6. Manually input card details:

    • Card Number

    • Expiration Date

    • Security Code (CVV)

    • Name on Card

  7. Click Pay Now

  8. Verify payment shows complete on the Ricochet POS window

  9. Add customer (optional)

  10. Click FINISH to finalize sale

  11. Print, send or bypass Receipt


*Ricochet Pay Powered by Fortis

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