Supported Printer: TSP100IIIBi
​Supported Interfaces: Bluetooth
​Supported Environments: Windows 11, Windows 10, Windows 8, Windows 7

Important! New installations require four steps:
​

1) Install the futurePRNT driver
2) Pair the Bluetooth to Windows and
3) Add the printer to Windows.
4) Adjust Printer Settings. These four separate steps are explained below.

Note: If you have already installed the driver, skip to Step #2.

Important! When pairing with Windows, the printer’s Auto-Connection feature should be set to OFF. If your self-test shows it is ON, follow the below application note to turn it OFF. How to Turn Auto Connection ON or OFF on Bluetooth Printers

Note: These instructions were written using Windows 11. If you are using an earlier version of Windows some steps may differ.

The most current version of the futurePRNT driver can be found HERE

1. Click Download on either the Full or EXE version. Select I Agree and click Download

Note: The Full driver download includes the printer/software manuals while the EXE version does not. For this application note, the Full version is used.

2. Locate the downloaded zip folder (commonly located in the Downloads folder) Right-click on the zip folder and select Extract All….

Note: If the EXE file was downloaded, simply double-click the application to start the installation process and skip to Step 6

3. Open the newly extracted folder and open the Setup folder

4. Open the Setup execution file

5. Allow the app to make changes to your device and click Next

6. Select I Accept and click Next

7. Select Typical and click Next

8. Click Install

9. The installer completes the installation

Note: You may receive a prompt during installation, examples below. Click Yes and/or OK. This will not affect the installation process

10. Click Finish

Congratulations! You have successfully installed the futurePRNT driver on Windows.

1. Determine the printer’s Bluetooth Name. This can be found on the printer’s self-test. Use the steps in the following article to do so.
​How to Perform a Hardware Self-Test on Star Printers

Note: The printer is automatically in pairing mode when it is turned on.

2. Click the Windows/Start Menu icon and open Bluetooth and other devices settings

3. Select Add device

4. Select Bluetooth

5. Select the printer when it appears start pairing

6. The Bluetooth device will begin connecting and then display that it is paired

Note: The Bluetooth connection will display “Driver Unavailable” once paired, this is normal and does not impact printing.

Congratulations! You have successfully paired the TSP100IIIBi printer to Windows.

1. Click the Windows/Start Menu icon > Search for and open LAN & Bluetooth Setup Tool

2. Let the Utility Tool search for the printer

3. Once the printer is discovered, highlight it and click Printer Queue

Note: If you have more than one Bluetooth printer listed, identify the correct one using the Model Description (Bluetooth Name).

4. Select Print Test Page and click Apply

NOTE: You can add to or RENAME the Printer Queue here or later (e.g., Star TSP 143IIIBl USE THIS ONE)

5. Click Apply

6. A Windows test page will print confirming that the printer was successfully installed. You can choose to access the TSP100 Configuration Utility, otherwise click No and exit the Setup Tool

7. To confirm the printer was added to the list of Devices and Printers, click the Windows/Start Menu icon and open Settings

8. Click Bluetooth & devices and select Printers & scanners

9. The printer will now display under the list of Printers.

Note: The Bluetooth connection will appear as a printer within the same list with the message “Driver is unavailable”. While there is not a way to remove it, there is a way to rename it to lessen confusion. Right-click on the device and select “Properties”. In the Bluetooth tab it can be renamed.

Primary Source: https://starmicronics.com/help-center/knowledge-base/how-to-install-a-tsp100-bluetooth-printer-on-windows-using-futureprnt/