All receipts, regardless of the number of items sold or how long ago the sale occurred, are stored in Ricochet unless the sale was voided.
NOTE: You cannot reprint a receipt from the Ricochet POS App, only from a desktop computer.
Find And Reprint A Receipt WITHOUT A Customer Attached To The Sale:
In Ricochet,
Click Reports
Click Receipts
Select a Date range from the date picker
Find the Sale ID needed
Click on the Sale Number to retrieve the receipt from that transaction.
Click to Print
NOTE: You can also reprint a receipt from within your Sales Detail Report by clicking on the Sale ID to populate the receipt for printing.
To Reprint A Receipt WITH A Customer Attached To The Sale:
In Ricochet,
Click Accounts
Click Customers
Search for the Customer needing a receipt
Click the Edit Pencil icon to the far right of the customer needing a receipt
Click the Purchase History tab
Find the Sale ID needed
Click on the Sale Number to retrieve the receipt from that transaction.
Click to Print
