Skip to main content
All CollectionsAccounts
Time Clock and Scheduler
Time Clock and Scheduler

How to track employee hours and build a schedule

Shandara Hart avatar
Written by Shandara Hart
Updated over 2 years ago

First, enable Time Clock and Schedule:

In Ricochet,

  1. Click Preferences

  2. Click Admin

    Under Store Details > Optional Modules,

  3. Toggle ON Time Clock

  4. Click Save

  5. Refresh browser.

Next, assign user pins and permissions:

In Ricochet,

  1. Click Accounts

  2. Click Users

    Find a user needing time clock and scheduler,

  3. Click the Edit Pencil to the far right of their name

    Under Account Details,

  4. Scroll down, enter a four (4) digit numerical pin, in the User Pin field.

  5. Click Update.

  • NOTE:

    • Four (4) circles in the User Pin field will now indicate that a pin has been set for this user.

    • The Hours section that appears below is NOT where you build schedules. This section allows admins to input hours from previous days; in case an employee forgot to log in, you can still track those hours

    • The Employee Hours Section is an individual report for an admin or manager to review hours for that one individual. For all employees, use Reports .

TRACKING TIME

For an Admin to clock a user in or out:

In Ricochet,

  1. Click Accounts

  2. Click Users

    Find a user needing clocked in or out

  3. Click the Clock Icon to clock them in or out.

    Green = logged in

    Red = logged out

For an Employee to clock in or out:

Log into Ricochet with your username and password as normal,

  1. Click the person icon in the lower left corner of Ricochet

  2. Enter PIN

  3. Click Clock in or Clock out

  4. Click Cancel to close the pop-up window.

  • NOTE:

    • Icon in the lower corner will now have a clock indicator

      Green = logged in, Red = logged out

BUILDING A SCHEDULE

For an Admin to create a schedule for a user:

In Ricochet,

  1. Click Schedule (clock icon below preferences)

  2. Click Any Date to open the Employee Shift Window

    NOTE: The day blocked in yellow indicates the current date

  3. Choose an Employee

  4. Choose a Start and End time

  5. Check the boxes for the days of week these times apply to

  6. Check the box for Repeat Weekly if the shift will be the same in following weeks

  • NOTE:

    • You can build a schedule one month at a time.

    • The schedule will not automatically repeat monthly.

EDITING A SCHEDULE

For an Admin to edit a schedule for a user:

In Ricochet,

  1. Click Schedule (clock icon below preferences)

  2. Click the name of the employee needing a schedule change to open the Employee Shift Window

  • NOTE:

    • A RED Confirmation Notice will appear that reads:

      • The selected date is part of a repeated schedule. Any update will apply to all. To delete the whole repeated schedule click ‘Delete’. To only remove/exclude the selected date, click the ‘Exclude Date’ button.

    • Use arrow in upper right corner to start a schedule for the next month.

RUNNING AN EMPLOYEE HOURS REPORT

For an Admin to view all employees hours:

In Ricochet,

  1. Click Reports

  2. Click Employee Hours

  3. Filter by store or employee as needed

  4. Select Date Range

    • NOTE:

      • Once generated you will be able to view:

        • Employee name

        • Shifts worked

        • Average length of shift

        • Total hours

      • You can also Click Export or Click Print to utilize the information as needed elsewhere.

Did this answer your question?