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Cancel Ricochet

How to cancel and close your Ricochet Consignment Software account.

Shandara Hart avatar
Written by Shandara Hart
Updated over a year ago

While we are sad that you have decided to close your account with Ricochet, we are thankful you chose to work with us and hope you find the perfect solution for wherever your endeavors may take you.


In Ricochet,

  1. Click Preferences

  2. Click Admin

  3. Click Account & Billing

  4. Click Manage Subscription

  5. Select the Subscription Plan

  6. Click Cancel Subscription

  7. Input Reason for cancellation

  8. Click Confirm Cancellation

  9. Once confirmation is received, click the upper right 'X' to exit

    ! IMPORTANT !

    Please be advised that when you cancel you will have until the end of your current billing cycle to extract any info/data; so be sure to export anything you may need for your records or upcoming tax season. Once the current cycle is up, the data will be deleted from our servers and we do not have any ability to retrieve this information.


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