Skip to main content
All CollectionsFixes
Turn OFF AutoFill
Turn OFF AutoFill

How to turn OFF AutoFill on most commonly used web browsers.

Shandara Hart avatar
Written by Shandara Hart
Updated over 9 months ago

When another user's login credentials are already populated in the username and password fields, you most likely have AutoFill turned on. AutoFill is a function of most web browsers that automatically enters previously stored information. For stores that change users frequently throughout the day, we recommend turning AutoFill off.

How To Turn Off AutoFill:

For Chrome:

  1. Click the Chrome menu icon (three lines at the top right of the screen)

  2. Hover over Passwords and autofill to expand flyout list

  3. Click Google Password Manager from flyout list

  4. Select the site needing removed

    NOTE: You may be prompted to enter your Windows password to access this section. This password is the one used to wake your computer.

  5. Click Delete

  6. Refresh Chrome

OR

  1. Click the Chrome menu icon (three lines at the top right of the screen)

  2. Click Settings

  3. Click Autofill and passwords from the left hand menu

  4. Click Google Password Manager from the center options

  5. Select the site needing removed

    NOTE: You may be prompted to enter your Windows password to access this section. This password is the one used to wake your computer.

  6. Click Delete

  7. Refresh Chrome

For Microsoft Edge:

  1. Click the Microsoft Edge menu icon (three dots at the top right of the screen)

  2. Click Settings (a new window tab will open)

  3. Click Privacy, search, and services from the left hand menu

    Scroll down to Clear browsing data

  4. Click on Choose what to clear every time you close the browser

  5. Toggle OFF Autofill form data (includes forms and cards)

  6. Relaunch Edge

For Safari:

  1. Click Safari menu at the top of the screen

  2. Click Settings or Preferences (depending on the version of macOS you are running)

  3. Select the Autofill tab

  4. Uncheck Usernames and Passwords, as well as any options that you don't want Safari saving autofill information for

  5. Refresh Safari

OR

  1. Click Safari menu at the top of the screen

  2. Click Settings or Preferences (depending on the version of macOS you are running)

  3. Select the Passwords tab

  4. Click Password Options

  5. Toggle OFF AutoFill Passwords

  6. Click Done

  7. Refresh Safari

For Firefox:

  1. Click the Firefox menu icon (three lines at the top right of the screen)

  2. Click Settings (a new window tab will open)

  3. Click Privacy & Security from the left hand menu

    Scroll to Autofill

  4. Uncheck Save and fill addresses

  5. Refresh FireFox

Did this answer your question?