Note:
Ricochet Pay must be your active payment processor for gift cards to work in Ricochet. If you are not currently using Ricochet Pay, and would like to sign up, CLICK HERE to get started.
To Order Gift Cards:
Contact our Ricochet Support at (208) 209-6697 and we can connect you with a gift card expert who will guide you through the ordering process.
To Sell Gift Cards in Your Store:
In Ricochet,
Click POS
Click Gift Card at the top of the screen. A prompt will appear with fields for the gift card number and balance.
With the card in-hand,
Scan the barcode on the back or enter the gift card ID number
Enter in the customer's preferred balance for the card
Click Apply.
You should now see the gift card balance due as an item on the POS.
Complete the transaction as usual
To Redeem Gift Cards In Your Store:
In Ricochet,
Click POS
Scan or ring up shopping items, verify they are correct
Click Gift Card/Certificate from the available tender types
Scan the barcode on the back of the gift card or manually type the ID code.
Once valid, the card balance will be shown on the screen. *This is also a great way to check the balance of a card.
Click Apply
NOTE: If the card balance is below the Payment Amount desired, the max available on the card will be applied. If the customer only wants to use a portion of the gift card balance towards a purchase, update the Payment Amount before charging the gift card.
Complete payment for any remaining balance.
Click Finish
To Check The Balance Of Gift Cards In Your Store
In Ricochet,
Click POS
Click Gift Card (top right of the Search Items field)
Scan the barcode on the back of the gift card or manually type the ID code.
Once valid, the card balance will be shown on the screen,
OR Click Check Balance.
Click Cancel to return to the POS
*Ricochet Pay - Powered In Partnership With Fortis