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Adjust Consignor Credit or Rewards/In-Store Credit
Adjust Consignor Credit or Rewards/In-Store Credit

How to change and update your consignor credits and rewards.

Shandara Hart avatar
Written by Shandara Hart
Updated over a week ago

There are two types of credit that store's can give their customers:

Consignor Credit and Store Credit/Rewards.

Consignor credit can be added in one of two ways. Either through sales, or manually adding. If a consignor wishes to keep their payouts on store credit, an admin can do so by editing their account with the "Consignor Credit Only" toggle. 


Consignor Credit:

In Ricochet,

  1. Click Accounts

  2. Click Consignors

  3. Click the edit pencil icon to the right of the consignor name needed

  4. Click the yellow +/- icon next to the “Consignor Credit” field

  5. Enter the funds you want to add or subtract (use minus (-) sign for subtracting)

  6. Enter a description (required) for reference on payout

  7. Click Update/Save

Rewards or In-Store Credit:

In Ricochet,

  1. Click Accounts

  2. Click Consignors or Customers (whichever you're updating)

  3. Click the edit pencil icon to the right of the consignor/customer name needed

  4. Click the yellow +/- icon next to the “Store Credit” or "Rewards" field

  5. Enter the funds you want to add or subtract (use minus (-) sign for subtracting)

  6. Enter a description (required).

  7. Click Update/Save

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