All receipts can be recovered from the Receipts Report. This tool is particularly useful if a customer needs another copy of a receipt after the transaction has been completed, or if you need to find a receipt for an old sale to run a return.
To find and retrieve old receipts:
- Navigate to Reports > Receipts
- Select a date range. This will populate the list will all receipts during that period. If you're not sure when a sale was, its okay to guess and select a date range further back that you expect.
- From this list, you can either print it as a spreadsheet, or export it as a .csv for use in your preferred spreadsheet tool.
- If you select a receipt number for any given receipt, it will pull up a copy of that receipt. You can see all of that transactions details and reprint the receipt if you need to.