Item Fees

What are item fees, how they used and how to create and manage them.

Shandara Hart avatar
Written by Shandara Hart
Updated over a week ago

Item fees are additional fees added to the price of an item that are not shared with the consignor, but are, rather, paid for by the buyer and are retained by the store. In most use cases, item fees are designed to help offset administrative costs.

Fees can be set up as a fixed cost or percentage, however, each threshold can have one or the other, but not both.

Item fees are set up using lowest dollar-amount threshold.

For example, a .25 cent fee with a threshold of $10.00 will charge an additional .25 cents to all items sold for $10.00 or more, not less.

If a .50 cent fee is then added with a threshold of $100.00, all items between $10.00 and $99.99 will be charged a .25 cent fee, and all items $100.00 or above are charged .50 cents. They do not stack.

To create and manage Item Fees:

In Ricochet,

  1. Click Preferences

  2. Click Product

  3. Click the Item Fees tab.

  4. Click the yellow + sign to add a new item fee

    Note: Click the red x icon to delete an item fee

    1. Enter the lowest price threshold

    2. Enter the Type (Fixed or Percentage)

    3. Enter the fee amount

  5. Click Save.

NOTE:

  • You can add as many item fees as you would like, but you cannot create multiple item fee structures. So if your store has item fees, it applies to all items with the Item Fee toggle turned ON when editing or creating new products.

  • If you discount a product the item fee gets reduced along with the price; which can potentially eliminate the item fee from being received.

  • To edit or change an item fee DO NOT simply edit over the existing fees, you will need to replicate the entire fee structure. If done incorrectly this can cause inadvertent item fee issues. Please CALL SUPPORT at 208-209-6697 if you are wanting to update the fees and need guidance.

If you want to exempt specific items from your item fees (such as luxury items or jewelry) you can do so when editing the individual product.

Did this answer your question?