Gift receipts allow customers to make returns or exchanges without revealing the price of the purchased items.
How To Enable Gift Receipts:
Inside Ricochet,
Click Preferences
Click Admin
Click Taxes & Policies
Toggle ON Gift Receipts
Click Save
How To Print Gift Receipts:
Inside Ricochet,
Prepare and complete a sale in the POS
2. Upon clicking Finish, a window will pop allowing you to select the receipt type, choose the GIFT ICON next to Print
3. Once printed, return to select additional receipt options
4. Click Done
NOTE:
A gift receipt cannot be reprinted once the initial receipt window is closed.
The Sale ID can be used to find the sale again in the Sales Detail Report.
Article Summary
Gift receipts in Ricochet offer your consignment or resale store a professional and customer-friendly way to handle gift purchases. By excluding prices, gift receipts allow recipients to return or exchange items without seeing what was spent, making them ideal for holidays, birthdays, or special events. Enabling this feature is quick—just head to your Admin settings under Preferences and toggle the Gift Receipts option on in the Taxes & Policies section.
When finalizing a sale in the POS, simply click “Finish,” then select the gift icon in the receipt pop-up window to print a gift receipt. After printing, you can still return to print other receipt types before clicking Done. Just remember: gift receipts can’t be reprinted once the receipt window is closed. However, you can use the Sale ID to locate the transaction in the Sales Detail Report if needed.
Offering gift receipts enhances the customer experience, giving your shoppers more flexibility while maintaining privacy. It’s a small but powerful way to bring added value and professionalism to your in-store checkout process.