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Gift Receipts

How to enable and print gift receipts in Ricochet.

Shandara Hart avatar
Written by Shandara Hart
Updated over a week ago

Gift receipts allow customers to make returns or exchanges without revealing the price of the purchased items.


How To Enable Gift Receipts:

Inside Ricochet,

  1. Click Preferences

  2. Click Admin

  3. Click Taxes & Policies

  4. Toggle ON Gift Receipts

  5. Click Save


How To Print Gift Receipts:

Inside Ricochet,

  1. Prepare and complete a sale in the POS

2. Upon clicking Finish, a window will pop allowing you to select the receipt type, choose the GIFT ICON next to Print

3. Once printed, return to select additional receipt options

4. Click Done

NOTE:

  • A gift receipt cannot be reprinted once the initial receipt window is closed.

  • The Sale ID can be used to find the sale again in the Sales Detail Report.


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