What's Changing
Ricochet is retiring legacy payment processors as we introduce our in-house solution, Ricochet Pay, powered by Fullsteam. This change takes effect May 1, 2026. While you can continue to use *non-integrated processing, you will need to transition to Ricochet Pay to continue using integrated payment processing within Ricochet.
Why This Is Happening
Ricochet continues to build toward a fully unified platform by joining Fullsteam to deliver more reliable processing, tighter integration, and better long-term support.
What Stays the Same
Your Ricochet software interface and daily workflow
Your support team and how you contact them
Your consignor payouts and reconciliation process
What You Get with the Transition
More reliable processing infrastructure
Rate matching or improvement based on your current processing volume
Continued unified experience: one system, one login, one support team
PCI compliance tools and $100K data breach protection
How to Get Started
The transition requires submitting the initial intake form to connect you with our processing team. You may be asked to submit your three most recent merchant processing statements. This allows our team to ensure your rate matches or improves with the move to Fullsteam.
Ready to start? Submit Your Information Here
Want to talk it through first? Schedule a Call with Our Team
Want to review the details? Download the Quick Start Guide
*Effective May 1, 2026, stores not using Ricochet Pay, powered by Fullsteam, will incur a monthly Non-Standard Fee, billed separately from your current Ricochet subscription; switching to Ricochet Pay avoids this charge.