Item fees are additional fees added to the price of an item that are not shared with the consignor. These fees are paid for by the buyer and are retained by the store. In most use cases, item fees are designed to help offset administrative costs.

Fees can be set up as a fixed cost or percentage, however, each threshold can have one or the other, but not both.

Item fees are set up using lowest dollar-amount threshold.

For example, a .25 cent fee with a threshold of $10.00 will charge an additional .25 cents to all items sold for $10.00 or more, not less.

If a .50 cent fee is then added with a threshold of $100.00, all items between $10.00 and $99.99 will be charged a .25 cent fee, and all items $100.00 or above are charged .50 cents. They do not stack.

To create and manage Item Fees:

  1. Click Preferences > Product from the main navigation menu.

  2. Navigate to the "Item Fees" tab.

  3. You can add or delete item fees using the yellow + and the red x icons.

  4. Next to each item fee, enter the lowest price threshold and the desired fee.

  5. Choose Fixed Fee or Percentage

  6. Click "Save."

NOTE: You can add as many item fees as you would like, but you cannot create multiple item fee structures. So if your store has item fees, it applies to all items with the "Item Fee" toggle turned ON when editing or creating new products.

If you want to exempt specific items from your item fees (such as luxury items or jewelry) you can do so when editing the individual product.

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