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Setting Up A Star TSP Receipt Printer (MacOS)

How to set up and test a Star TSP receipt printer on an Apple computer.

Shandara Hart avatar
Written by Shandara Hart
Updated over a week ago

  • Setting up a printer on the MAC will require you to have admin access to the MAC or the main user account for the MAC.

  • Your printer should be loaded with 3 1/8in (80mm) thermal receipt paper. This is the standard size. Note: During setup you will be selecting 72mm in settings, this is ok and intended. Please review the videos and step-by-step guide below:

First,

  1. Verify printer type:

    Look at the label, under the printer, to the top far right of the model type.

    What does it read? TSP143III with a U, Bl or W?

    1. TSP143IIIU = USB - *make sure the usb to lightning cable USB is plugged into the back of the printer, as well as the iPad device

    2. TSP143IIILAN = LAN - *make sure the ethernet cable is plugged into back of the printer, as well as the internet router. Click HERE for LAN steps

    3. TSP143IIIBl = Bluetooth - *follow the Bluetooth instructions to make sure it is connected to your iPad

    4. TSP143IIIW = Wireless - *make sure your receipt printer is connected and available on your network. [NOT RECOMMENDED]

Next,

  1. Go to https://starmicronics.com/support/

  2. In the search field type your printer model; like, TSP100III or MC-Print3

    1. Select your printer to go to the Support Page for that printer

    Under the Drivers Tab,

  3. Click the DOWNLOAD button that matches your system type:

    CUPS Driver for macOS for Mac, follow installation instructions once downloaded

STAR TSP100 Series Driver Install:

Once downloaded,

  1. Double click the download to open your downloads folder

    1. Click Mac from the column to the right of the selected file

    2. Click the CUPS folder from the column to the right of that

    3. Double click the starcups...X.X_mac zip file to the right of that

      A new column expands,

    4. Click the Driver folder

    5. Click the starcupsdrv-X.X.X.pkg file that appears to the right of that

    This will open the Star Printer installer,

  2. Click through the installation prompts

    NOTE: To complete the installation, you’ll be prompted to enter your computer Username and Password. This is the same Username and Password you use to log in or wake your computer

Next, set default printer options in CUPS,

  1. Open a new tab in Google Chrome and go to localhost:631 (put it into your nav bar just like you were to go to any other website)

  2. One of two screens will show up. Either a menu titled CUPS will appear, or a screen saying "Web Interface is Disabled."

    • If "Web Interface is Disabled" is displayed, proceed to step 3

    • If you can now see the CUPS menu, proceed to step 7

  3. Copy the text inside the quotation marks "cupsctl WebInterface=yes"

  4. Open the Terminal application either by using the Finder, or by clicking the magnifying glass in the top right hand and searching for Terminal.

  5. Paste the text you copied from localhost directly into Terminal and press "enter"

  6. Go back to Chrome and refresh the page

  7. Plug the receipt printer into the computer if you have not done so already

  8. Select Printers from the primary menu in gray at the top​

  9. Click on the name hyperlink of your receipt printer

  10. Select Administration from the primary menu in gray at the top​

    1. Click General from the secondary list of links

      1. Select Media Size: 72mm * 2000mm ​

    2. Click Cut Options from the secondary list of links

      1. Select Page Cut Type: Partial Cut

      2. Select Document Cut Type: Partial Cut

    3. Click Cash Drawer Control from the secondary list of links

      1. Select Cash Drawer: Open Drawer 1

    4. Click Set Default Options to confirm your settings

      NOTE: To save, you will be prompted to enter your computer Username and Password. This is the same Username and Password you use to log in or wake your computer

  11. Log into Ricochet and print a test receipt

    (Reports > Receipts > Select a sale ID > Print)

    • When printing a receipt, be sure you are using the Chrome Web Browser and ensure the options on the print preview are as follow:

      • Layout = Portrait

      • Paper Size = 72mm X 2000mm

      • Margins = Default

      • Under the more options drop down, ensure both Background Graphics and Print headers and footer are unchecked

STAR TSP100 MAC Setup:

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