Ricochet allows you to customize key elements of your receipt:

  • Store Name

  • Address

  • Store Phone Number

  • Return Policy

  • Logo

Adding / Updating Store Information

In Ricochet,

  1. Click Preferences

  2. Click Admin

  3. Under Store Details tab,

  4. Add or update your store name, phone number and address

  5. Click Save.

Adding / Updating Your Store Return Policy

In Ricochet,

  1. Click Preferences

  2. Click Admin

  3. Under Taxes & Policies tab,

  4. Add or update your Return Policy

  5. Click Save.

NOTE: The Standard Return Policy will appear on a printed receipt, the Webstore Return Policy will be displayed when customers receive their emailed receipts from online purchases.

Adding / Updating Your Store Logo

In Ricochet,

  1. Click Preferences

  2. Click Admin

  3. Under Taxes & Policies tab,

  4. Click the Receipt Logo upload box to find and upload your logo, or click and drag the logo from your desktop

  5. Click Save.

    *Logo criteria:

    • Must be black & white or greyscale

    • Pixel ratio below 200 pixels wide

EXAMPLE:

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