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Connecting a Zebra ZD-410 or ZD-411 Bluetooth Label Printer to Your iPad

How to connect the Zebra ZD-410 or ZD-411 Bluetooth label printer to your iPad POS.

Shandara Hart avatar
Written by Shandara Hart
Updated over 5 months ago

!IMPORTANT!

Zebra ZD-410 and ZD-411 Bluetooth printers must include a 'W' in the part number.

For example: ZD41022-D01W01EZ

To Connect Your Zebra Printer with your iPad:

On the iPad,

  1. Download the Ricochet POS app from the Apple App Store

  2. Go to General Settings

  3. Go to Bluetooth

  4. Make sure Bluetooth is toggled ON

Next,

  1. Plug in Zebra label printer

  2. Power ON Zebra label printer

  3. Press and hold the middle button between the || and X buttons on the label printer for about 3 seconds. This will make the label printer enter "Discovery Mode."

    On the iPad,

  4. Select your Zebra label printer (it should appear as the serial number for Bluetooth pairing) to connect with your iPad

  5. Open Ricochet App

  6. Click Preferences

  7. Click Mobile

  8. Input the Zebra's serial number into the box. (You can find the printers serial number on the bottom of the printer.)

  9. The field automatically saves when filled.

  10. Test print a label to confirm it is working. If not, repeat the steps as necessary.

    *Video below is based off of the ZD-410

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