Stores will need to provide their own domain when using the Ricochet webstore. Domains can be purchased from a domain registrar like GoDaddy.

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Key Terms

Domain - The unique identifier that you purchase

from a domain registrar.

URL - The URL will include your domain along with other aspects like the sub domain (www.) Think of the URL as your full address, including zip code and state, and your domain is your street address. The domain name is the unique part of the URL.

Sub Domain - A common sub domain is “www.” but it may change depending on the situation. Many stores that have pre-existing websites will use the Ricochet webstore for the ecommerce features, so we will use a sub domain like “store.” or “shop.”

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Ricochet can help redirect your domain name to the Ricochet site. If you have purchased a domain, and are using a service like GoDaddy then we can schedule a time to get your domain redirected to Ricochet.

If you have not purchased a domain name, forgot where they purchased it, or bought it using a previous service, consult the following.

I don't have a domain name.

Visit GoDaddy to purchase your domain. Although there are many domain registrars, GoDaddy is the best option.

I own a domain but am not sure who hosts it.

You can look up who you have registered your domain with using the ICANN lookup tool. CLICK HERE to go to a page where you can look up where your domain is located.

I purchased my domain through a service like WIX, Shopify, or Squarespace.

Many times the domain registrars that sites like WIX use do not provide us enough access to your DNS records to redirect the domain to the Ricochet site. Transferring the DNS info to a service like GoDaddy is always recommended, but in some cases it may not be necessary depending on methods we use to help establish the domain, or if you are planning on using a subdomain.

Here are documentation from several website builder platforms on how to transfer your domain.

WIX https://support.wix.com/en/article/transferring-your-wix-domain-away-from-wix-2477749

Shopify https://help.shopify.com/en/manual/online-store/domains/add-a-domain/using-existing-domains/transferring-domains

Squarespace https://support.squarespace.com/hc/en-us/articles/205812338-Transferring-a-domain-away-from-Squarespace

Here is how you can transfer that domain to GoDaddy

https://www.godaddy.com/help/transfer-my-domain-to-godaddy-1592

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