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Sign Consignors Up To Receive Tango Payout Links

How to sign your consignors up to receive payouts using Tango.

Shandara Hart avatar
Written by Shandara Hart
Updated this week

Tango is an optional, paid add-on that offers flexible payout options. Available payout methods include ACH deposit, gift cards from dozens of popular brands, PayPal or Venmo, and prepaid cards.

If you would like to offer these payout options, click HERE to get started with Tango.


Before getting started, confirm the consignor agrees to receive payment disbursement links by email and/or SMS text message.

Digital rewards are delivered by email by default. SMS delivery is available only after it has been enabled in the consignor’s Ricochet profile and is subject to the carrier’s standard messaging rates.

To receive a link to select their preferred electronic payout method, consignors must first be provisioned in Ricochet for payouts via Tango.


How to Enable Tango for a Consignor

In Ricochet,

  1. Click Accounts

  2. Click Consignors

  3. Search for and select the consignor

  4. Click the Edit (pencil) icon to the far right of their name

  5. Under the Account Details tab,

    1. Verify the email address is current and spelled correctly (update if needed)

    2. Verify the phone number is current and entered correctly (update if needed)

  6. Scroll to the Notes & Preferences section

  7. Toggle ON Enable Tango

  8. Click Confirm

    *REMINDER: Digital rewards are delivered by email by default

  9. Return to the Notes & Preferences section within consignor Account Details to change link delivery method

    1. Click the dot to select Email or SMS

    2. Click Update in the upper-right corner to save your changes


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