Tango is an optional, paid add-on that offers flexible payout options (current rates* are $2.00 per consignor payout transfer).
You’ll have access to a Tango dashboard where you can monitor and manage payout transfers.
Your consignors will receive a link to choose their preferred electronic payout method. Available payout methods include ACH deposit, gift cards from dozens of popular brands, PayPal or Venmo, and prepaid cards.
! IMPORTANT !
Ricochet's Tango integration is only available in the USA
Signing up for Tango should only be done by the user associated with the distributing bank account(s). Any admin can run a payout; therefore, to reduce the risk of fraud, we strongly discourage shared logins and recommend limited admins.
The business must be in an active status with the Secretary of State in which the business is registered. If the Secretary of State website shows that the business is in any status other than “active” the business would need to resolve the issue with the state where it has registered before verification can be approved.
Consignor accounts need to be created in Ricochet, and the consignor must have a valid email or phone number for link disbursement delivery, accept terms, and add their bank information in order to receive payouts directly into their bank account.
There is a transfer limit of $10,000 per transaction, so if you need to process more, you will need to do so in separate transactions.
How To Sign Up With Tango
In Ricochet,
Click Preferences
Click Integrations
Under Tango,
Verify or input the email address to link and receive Tango communications
Click Connect
Please allow 1-2 business days to receive the application email
Example Subject Line: Ricochet Tango Consignor Payouts TCTC & EDD-[STORE NAME]
(Be sure to check junk/spam/promotions folders)
Complete the DocuSign, which includes the Enhanced Due Diligence document and Tango's Terms of Service agreement, and upload the required documentation to complete verification.
Required Documentation Includes:
A copy of Articles of Incorporation (legal documents filed with a state's Secretary of State)
A third-party document that validates the provided business address
All documents must be dated within the last 12 months
Signed W-9
A copy of a Government-Issued ID with full name and date of birth
A copy of your passport will allow Tango to validate your ID quickly
Tips on reducing chances of a document being rejected (click arrow to expand)
Tips on reducing chances of a document being rejected (click arrow to expand)
To reduce the chances of a document being rejected ensure the following:
All 4 Edges of the document should be visible
A dark/high contrast background should be used
At least 90% of the image should be the document
Should be at least 300dpi
Capture image from directly above the document
Make sure that the image is properly aligned, not rotated, tilted or skewed
No flash to reduce glare
No black and white documents
No expired IDs
Document types (click arrow to expand)
Document types (click arrow to expand)
OWNERS
Supported Document Examples:
Non-expired State Issued Driver’s License/Identification Card
Non-expired US Passport
Federal Employment Authorization Card
US Visa
Unsupported Document Examples:
Military IDs
Expired government-issued IDs
BUSINESSES
Documents that are used to help identify a business are listed below.
Note: A DBA document should be issued by the government and should include the DBA name along with the state registered business name.
Business Identifying documents we recommend uploading can include the following:
Partnership, General Partnership: EIN Letter (IRS-issued SS4 confirmation letter).
Limited Liability Corporation (LLC), Corporation: EIN Letter (IRS-issued SS4 confirmation letter).
Sole Proprietorship: Sole Proprietorships can be verified by uploading Business documents as well as Personal IDs. Acceptable documents include one or more of the following, as applicable to your sole proprietorship:
Business documents:
Fictitious Business Name Statement
Certificate of Assumed Name
Business License
Sales/Use Tax License
Registration of Trade Name
EIN documentation (IRS-issued SS4 confirmation letter)
Personal documents:
Color copy of a valid government-issued photo ID (e.g., a driver’s license, passport, or state ID card).
Note: Trusts should be created as Sole Proprietor accounts and will require signed trust documents that include the trust and username that are on file.
Proof of address is any of the following, current documents that show the business name and address in question:
Utility Bill
Financial Statement
Tax Statement
Fully Executed Lease Agreement - must be valid for a minimum of the next 30 days.
Once approved, you will receive another email invite to set your username and password for the Tango Portal where you can fund your account, view reports, etc.
How To Add Funds To Your Tango Account:
Tango accounts hold your funds. Each order you place draws from that account’s balance. There are multiple ways to pre-load your Tango account:
Pay with credit cards (processing fees apply)
*Please note that not all topics in Tango’s Help Center apply to this integration. If you have questions about managing your Tango account, please contact Tango’s Success Team at success@tangocard.com
*Tango is a paid add-on, rates are subject to change at any time.
NOTE: The fee is charged individually for each transaction and processed at the time of payout to the Tango account.