Ricochet Consignment Software

Adjusting Consignor Credit adds or removes funds reflected in that consignor’s current payout such as a rental or fee.

Adjusting Rewards/In-Store Credit changes are not reflected in consignor payouts and can only be offered as store credit.

NOTE: Bulk credit adjustments will only apply to Consignor Credit

Find the consignor needing the adjustment

Click the Edit pencil icon to the right of the consignor name to access their account

From the main Account Details section, click the yellow plus '+' icon next to the Consignor Credit field

Enter the number of funds you want to add or subtract (use minus sign '-' for subtracting) from the consignor

Add a description to the change. This is useful for remembering why you changed it manually when you conduct their payout.

1. Click Accounts
2. Click Consignors
 Find the consignor needing the adjustment
3. Click the Edit pencil icon to the right of the consignor name to access their account
4. From the main Account Details section, click the yellow plus '+' icon next to the Consignor Credit field
5. Enter the number of funds you want to add or subtract (use minus sign '-' for subtracting) from the consignor
6. Add a description to the change. This is useful for remembering why you changed it manually when you conduct their payout.
7. Click Update

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From the main Account Details section, click the yellow plus '+' icon next to the Rewards or In-Store Credit fields

Enter the total amount of credit they ought to now have

1. Click Accounts
2. Click Consignors
 Find the consignor needing the adjustment
3. Click the Edit pencil icon to the right of the consignor name to access their account
4. From the main Account Details section, click the yellow plus '+' icon next to the Rewards or In-Store Credit fields
5. Enter the total amount of credit they ought to now have
6. Click Update

NOTE: This tool will only apply to Consignor Credit

Check the box to the left of each consignor needing adjustments

Enter the amount of credit you want to add or subtract from the consignor/customer in the amount fields.

Enter the description that will appear on their payout that details the reason for the adjustment.

1. Click Actions
2. Click Bulk Credit Adjustment
3. Check the box to the left of each consignor needing adjustments
4. Enter the amount of credit you want to add or subtract from the consignor/customer in the amount fields.
5. Enter the description that will appear on their payout that details the reason for the adjustment.
6. Click Submit

NOTE: Bulk credit adjustments will only apply to Consignor Credit

Individual Adjustments:

Bulk Credit Adjustments:

NOTE: This tool will only apply to Consignor Credit