Keep your discount names short and succinct. They appear at the POS, on the dashboard, and at the checkout of online sales. A discount name should be clearly communicating to the customer what is being applied. For example, "20% Off Winter Sale" is a better name than "Winter" or "All items are 20% off for the winter sale of 2021."

You can create discounts ahead of time, or have them automatically expire after a certain day. If you want to have a Black Friday blowout sale, you can have a discount only be active on that one specific day. Otherwise, most stores will never have a discount end until they manually turn it off.

All discounts can be applied both in-store or online. You can also choose to only offer a discount in one place. This is a great opportunity to strategically drive traffic to a channel you are trying to grow.

Coupons can trigger automatically or by a coupon code. Depending on your store and your customers, coupon codes might be an effective way to market and measure a discount. At this point, there is not advanced reporting to expand on the success of discounts compared to normal sales, but that is expected in the future with a larger reporting update.

When creating minimum requirements, the discount applies to ALL eligible items. A good example of this gets 10% off masks when you buy three or more. What this would NOT work for is get 10% off you next mask when you buy 3.

How to mimic a buy-one-get-one (BOGO). BOGOs are incredibly hard to automate, especially online. So we generally recommend you continue to manually discount items 100% at the POS when they meet the requirements for your sale. However, you can get a similar effect by discounting a category or item by 50% with a minimum order of two. That way, when both items are in the transaction, they are 50% off, effectively making one of them free.