Ricochet Consignment Software

With Ricochet Pay, order and offer gift cards for your customers and seamlessly process them in your store and online

How to Order and Process Gift Cards with Ricochet Pay. (USA)

With Ricochet & Square, you can order and offer gift cards for your customers and seamlessly process them in your store and online

How To Order and Process Gift Cards With Ricochet and Square.

Understanding the tender types available on Ricochet's POS Screen and how to activate advanced cash options.

Tender Types Available & Advanced Cash Options

How to buy or trade an item with a customer.

How to Buy or Trade an Item

Buying items from a vendor or consignor for your actual store and how to record it properly.

Buying Items For Your Store

How to run a manual credit card transaction with Ricochet Pay - PayLink.

Manual Payment When Your Ricochet Pay - PayLink Device Is Not Working

How to process a return and issue a refund to your customers' credit card when integrated with Ricochet Pay - PayLink.

Return And Refund With Ricochet Pay - PayLink

How to remove and refund your customers' credit card payment at POS.

Cancel A Ricochet Pay - PayLink Credit Card Payment At POS

Invoicing in Ricochet when integrated with Ricochet Pay | PayLink.

Invoice With Ricochet Pay | PayLink

How to enable and start texting receipts for transactions when integrated with Ricochet Pay - PayLink.

Customize Text Receipts With Ricochet Pay - PayLink

With Ricochet & Gravity Payments, you can order and offer gift cards for your customers and seamlessly process them in your store and online

How To Order and Process Gift Cards With Ricochet and Gravity Payments.

How to add and deduct cash from your register while still accurately tracking your till.

Adding or Withdrawing Petty Cash

How to Access, Print, Email, Text or Bypass Receipts in Ricochet.

Receipt Options - Print, Reprint, Email, Text or No Receipt

How to log out or switch users using Ricochet.

Switching Users

How to run a basic transaction within the Ricochet Point of Sale.

Run A Simple Sale

How to run a transaction with discounted items or sale.

Run A Sale With Discounts At POS

How to run a sale using credit from a consignor account or rewards.

Running A Sale With Consignor Credit, Store Credit, Or Rewards

How to return a product and run that transaction from the POS

Running A Return Transaction

How to run a sale by creating inventory at the Point Of Sale.

Running A Manual Sale

How to create a layaway transaction in the Point Of Sale.

Creating A Layaway Transaction

How to cancel or remove a layaway transaction.

Cancelling Or Removing Layaway

How to run a credit card as a tender for a transaction.

Charging A Credit Card

Suspending and Holding A Sale

How to create and run sales with multiple tender types.

Split-Tender Sales

How to attach a customer or consignor to a sale in order to record rewards, verify returns or email receipts.

Adding A Customer Or Consignor To A Sale At Check Out, or After The Sale.

How to Order and Process Gift Cards with Ricochet Pay. (CANADA)

Britton Hennessy

Shandara Hart

Preferences, tutorials, and settings about the point of sale (POS) screen.

Point Of Sale

Home

Pricing

Features

Find answers and get help from Intercom Support and Community Experts

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Title

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you