Give customers the option to have their order(s) shipped, picked up, or delivered based on the shipping preferences you set up for your online store.
! IMPORTANT !
USPS has been removed from dynamic shipping as of March 16, 2026 due to USPS having made changes to their API hindering the ability to retrieve rates. Fedex continues to operate as normal.
Choose Shipping Preferences:
Inside Ricochet,
Click Online Store
Click Shipping
Under the Shipping section,
Confirm Ship Items is toggled ON
Confirm In-Store Pickup Available is toggled ON if you want to offer the option for the customer to pick up the item(s) themselves instead of having it shipped
NOTE: Free Shipping Store-Wide is toggled OFF by default. Click here for steps on creating Free Shipping Thresholds.
Select Rate Type
DYNAMIC rates will do its best to automatically calculate shipping cost by using the product weight and the customer's postal code.
Under Dynamic Shipping Rates
Toggle ON any shipping rates that you would like to ship your items with. At checkout, the customer will be presented with an option to choose one of the available rates. For optimal customer experience we recommend limiting these to 2-3 carrier options.
FLAT rates let you assign thresholds to create shipping tiers based on weight or value.
Select By Price or By Weight
Click the plus (+) sign to add a new threshold
Input Threshold and Fee
Click Save
NOTE: Before being able to switch to Dynamic, or another Flat Rate type, all existing Flat Rates must be removed.
Decide if you will offer Local Delivery. Local delivery is based on postal code.
Click the plus (+) sign below the "Fee" column
Input Postcodes and Fee
Click Save
NOTE: Local Delivery is NOT RECOMMENDED for multi-location webstore. If you choose a postal code you are willing to deliver to, you will need to ensure you are willing to deliver to that location regardless of which store the item is coming from.
*Click HERE if integrating with ShipStation