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Getting Started With Ricochet ACH
Getting Started With Ricochet ACH

How to sign up for Ricochet ACH, add funds to your Balance Funding Source, and update basic business information.

Shandara Hart avatar
Written by Shandara Hart
Updated over a week ago

Ricochet ACH is an optional, paid add-on that allows you to process payouts directly to your consignor's bank account (current rates* are $2.00 per consignor payout transaction).


! IMPORTANT !

  • Ricochet ACH is only available in the USA

  • Signing up for Ricochet ACH should only be done by the user associated with the distributing bank account(s). Any admin can run a payout; therefore, to reduce the risk of fraud, we strongly discourage shared logins and recommend limited admins.

  • Consignor accounts need to be created in Ricochet, and the consignor must sign in, accept terms, and add their bank information in order to receive payouts directly into their bank account.

    • Click HERE for how to create a consignor account

    • Click HERE for consignor steps to sign up for Ricochet ACH


How To Sign Up For Ricochet ACH

In Ricochet,

  1. Click Preferences

  2. Click Admin

  3. Click the Ricochet Pay & ACH tab

    Under Ricochet ACH,

  4. Click Sign Up

  5. Complete the sign-up form prompts. Form requirements vary depending on business type (Sole Proprietorship, Corporation, LLC, Partnership).

For Sole Proprietorship (click arrow to expand)

  1. Input required fields: Email, First Name, Last Name, Legal Business Name, Business Type

  2. Click Continue

  3. Input required fields: Date of Birth & Last Four SSN

  4. Check the box after reading Terms of Service

  5. Click Agree and Continue

For Corporation, LLC or Partnership (click arrow to expand)

  1. Input required fields: Email, First Name, Last Name, Legal Business Name, Business Type

  2. Click Continue

  3. Input required Business Information: Address, *Business Classification, Industry, EIN

    *The Business Classification "Retail" with the Industry "Used and secondhand store" appears to be the most accurate to describe consignment stores.

  4. Check the box if you are also a company controller

  5. Click Continue

  6. Input User/Controller Verification information

    NOTE: Title refers to the job title of the company controller, such as CEO, CFO, VP, or Treasurer.

  7. Check box to Agree to Terms of Service

  8. Click Agree & Continue

    Next, when taken back to the Ricochet ACH page,

  9. Add Owners - Due to regulatory requirements, we need to identify anyone who owns 25% or more of the organization. This can include venture capitalists, investors, managing directors, individual owners, etc.

    • Select the option that applies, and then click Continue:

      1. FS Consign has at least one individual who owns 25% or more of the business.

        • Click "+Add Owner"

        • Input Name, Address, Full SSN & Date of Birth

        • Click Submit

        • Check the box to certify information is complete and correct

        • Click Submit

        -OR-

      2. FS Consign does not have at least one individual who owns 25% or more of the business.

        • Check both boxes to certify information is complete and store has no Beneficial Owners

        • Click Submit

NOTE:

Additional documentation may be required to complete verification. If so, you will need to upload additional pieces of information in order to verify the account. The document(s) will then be reviewed by our ACH processor; this review may take up to 1-2 business days to approve or reject.

Tips on reducing chances of a document being rejected (click arrow to expand)

To reduce the chances of a document being rejected ensure the following:

  • All 4 Edges of the document should be visible

  • A dark/high contrast background should be used

  • At least 90% of the image should be the document

  • Should be at least 300dpi

  • Capture image from directly above the document

  • Make sure that the image is properly aligned, not rotated, tilted or skewed

  • No flash to reduce glare

  • No black and white documents

  • No expired IDs

Document types (click arrow to expand)

CONTROLLERS

Supported Document Examples:

  • Non-expired State Issued Driver’s License/Identification Card

  • Non-expired US Passport

  • Federal Employment Authorization Card

  • US Visa

Unsupported Document Examples:

  • Military IDs

  • Expired government-issued IDs

BUSINESSES

Documents that are used to help identify a business are listed below.

Note: A DBA document should be issued by the government and should include the DBA name along with the state registered business name.

Business Identifying documents we recommend uploading can include the following:

  • Partnership, General Partnership: EIN Letter (IRS-issued SS4 confirmation letter).

  • Limited Liability Corporation (LLC), Corporation: EIN Letter (IRS-issued SS4 confirmation letter).

  • Sole Proprietorship: Sole Proprietorships can be verified by uploading Business documents as well as Personal IDs. Acceptable documents include one or more of the following, as applicable to your sole proprietorship:

    • Business documents:

      • Fictitious Business Name Statement

      • Certificate of Assumed Name; Business License

      • Sales/Use Tax License

      • Registration of Trade Name

      • EIN documentation (IRS-issued SS4 confirmation letter)

Personal documents:

  • Color copy of a valid government-issued photo ID (e.g., a driver’s license, passport, or state ID card).

Note: Trusts should be created as Sole Proprietor accounts and will require signed trust documents that include the trust and username that are on file.


How To Add A Funding Source:

The next step in setting up Ricochet ACH is to add funding sources from which your payouts will be paid. Once you have connected a bank account, you can pre-load funds into a Balance Funding Source.

In Ricochet,

  1. Click Preferences

  2. Click Admin

  3. Click the Ricochet Pay & ACH tab

    Under Ricochet ACH, Funding Sources,

  4. Click Add Funding Source (Ricochet uses Plaid to connect your account)

  5. Click Continue from the Plaid pop up

  6. Select or search for your banking institution

  7. Click Continue to log in

  8. When prompted, log into your bank account

    *NOTE: Your bank login process may require 2-Factor Authorization - complete as instructed through your login.

  9. Select account(s) to share

  10. Check any boxes of additional information you want to share

  11. Click Continue

  12. Check the box acknowledging that you have read and accept the Terms & Conditions

  13. Click Connect account information

  14. Click Continue through prompts, verifying the correct account is being connected


How To Add Funds To Your Balance Funding Source:

The Balance Funding Source can be utilized as a digital "wallet," storing USD funds.

Standard bank account payouts can take up to 6 business days to settle, whereas if you pre-load funds into your Balance, payouts to consignors will only take 1-2 business days from the time of transfer creation.

In Ricochet,

  1. Click Preferences

  2. Click Admin

  3. Click the Ricochet Pay & ACH tab

    Under Ricochet ACH, and Add funds to your Balance Funding Source,

  4. Enter the Amount you wish to add to your Balance Funding Source

  5. Click the 'Transfer From' drop down

  6. Select which account to transfer funds from

  7. Click Add Funds

  8. Confirm the transfer amount, and click Continue

  9. Funds will show as Pending transactions

    NOTE: Initial transfers can take 3–4 business days to post into your available Balance Funding Source, so you will want to complete this step with ample time before you run your ACH payout.


How To Update ACH Basic Business Information For:

NOTE: This section is not for adding additional company controllers or owners. If you need to update other business information than the fields provided, deactivate the current business account and sign up for a new business account.

In Ricochet,

  1. Click Preferences

  2. Click Admin

  3. Click the Ricochet Pay & ACH tab

    Under Ricochet ACH,

  4. Scroll to the bottom, click Show Form

  5. Complete fields needing updating

  6. Click Update


*Ricochet ACH is a paid add-on, rates are subject to change at any time.

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